Frequently Asked Questions - Office of Human Resources

Have a question about applying for a position at Pasadena City College? Here are the answers to questions about applying that people frequently ask our department. If you still have questions, contact the HR department!

Can I mail, email or fax my application and supporting documents?

Applications and required supporting documents are only accepted online via our applicant tracking system.

I use a dossier service such as Interfolio for my letters of recommendation. How can I get these to you?

You should provide Interfolio or your dossier service with this email:

HRgeneral@pasadena.edu

Once we receive the letters from your service provider, we will upload them to your application.

How do I apply for a position?

To apply for any position, follow these simple instructions:

Click here to visit our recruitment site

Create a profile by clicking on “Sign In” on the upper left side of the main page of our applicant tracking system.

Follow the prompts to create and save your profile.

How can I request a reasonable accommodation for the application process?

If you need a reasonable accommodation in order to facilitate the recruitment process, contact the Human Resources Office at (626) 585-7388.

How can I make changes to my application form?

If your application has not been submitted, you have the ability to make all the necessary changes and submit by the closing deadline.

I am having technical problems with the online application system. What do I do?

Contact the Applicant Support Line at 1-855-524-5627.

I did not upload a required document(s). How do I go about getting it uploaded?

If your application is saved but has not been submitted, you can reopen your application and upload the document(s) in the upload attachments section of the application.

I forgot my user name and/or password. How can I retrieve or reset it?

Click on Sign In and then "Reset Password" on the main page of our online application system. If you are still having trouble, contact the Applicant Support Line at 1-855-524-5627.

I have recommendation letters that are in a sealed envelope or the writers want to submit directly to PCC. What can I do?

All letters of recommendation must be uploaded by the applicant. Letters of recommendation are not considered confidential in our District.

I submitted an application – is that all I need to do?

All positions will require you to provide supporting documents in addition to your application. All additional requirements are indicated on the job announcement. Be sure to read the complete job announcement before applying.

If I have questions regarding a position posted, who do I contact?

You can contact the Human Resources Office at (626) 585-7388.

Is the online and District application the same?

Yes, the online and District application is the same.

Can I update my profile?

Your profile is saved in our system and you can make changes to your profile at any time.

What file formats does the applicant tracking system accept?

Accepted file formats include DOC, DOCX, PDF, JPEG and TXT files.