Pasadena City College, Home of the PCC Lancers

WAC/Health Sciences

Do's and Don'ts for Good Communication with a Patient

Health professionals choose to become caregivers out of desire to help people, but sometimes those “people skills” are among the hardest to learn, especially when there is a cultural difference between you and the patient.  Here are a few examples of common problems caregivers (both new and experienced) sometimes have in communicating effectively with patients.  Try to see if you recognize yourself in any of these examples, and then look at the alternative behaviors and habits that are suggested.

SERVICE ALERT: PCC will be launching an updated version of this website on Tuesday, June 28, and Wednesday, June 29. During that time, you may notice some changes to content, layout, and functionality of the site, and there may be interruptions in service. We appreciate your patience during the launch, and apologize for any inconvenience this may cause.