Library Technology Certificate Program Frequently Asked Questions
Library Technology Program
Library Technology Program
What is a library technician?
Library technicians are paraprofessional library staff who perform supportive clerical and paraprofessional tasks under the direction of a librarian, media specialist, library associate, or other supervisor. As vital members of the team, they carry out operations and services essential to effective functioning of the organization.
Types of jobs? What are the jobs like? What will I be doing?
Library technicians, also known as: library paraprofessionals or library assistants, are paraprofessional library staff who perform supportive clerical and technical tasks under the direction of a librarian, media specialist, library associate, or other supervisor. Library technician duties may encompass a variety of responsibilities fundamental for library operations such as acquisitions, cataloging, and processing activities, but may also include multimedia equipment and production, display production, web management, and a wide range of related activities.
LIB 101 "Introduction to Library Services for Paraprofessionals" explores the roles of library technicians in libraries.
Course descriptions: http://www.pasadena.edu/library/courses.htm
Example job descriptions for Pasadena City College: http://www.paccd.cc.ca.us/library/jobdescriptions.htm
What is the outlook for library technician jobs?
The Occupational Outlook Handbook, U.S. Department of Labor, Bureau of Labor Statistics provides a detailed description of Library Technicians and related occupations.
(Note: usually, west coast salaries are higher than the national averages.)
In addition to public and academic libraries, other major employers of Library Technicians are special and school libraries.
Special libraries are found in corporate, academic and government settings (such as law firms, medical libraries, corporate libraries, etc.). School libraries are major employers of library technicians.
American Library Association's Librarycareers.org provides descriptions of the various types of Libraries and library Jobs (including support staff positions in libraries)
Information Resources for Library Technicians - includes job resources, articles, professional organizations, and web sites of interest.
How difficult is it to get a page position at Pasadena Public Library?
As far as the Page positions here are concerned, I would say that the positions are very competitive. The city has a very lengthy application and interview process. First of all, applications are only taken by the city's Human Resources Department during certain times of the year. It is supposed to be every 2 months. And then, they only will accept a maximum of 40 applications at a time. Then, a test is given. Then the candidates who passed the test are merged onto an existing eligibility list according to their score from the test. The list is kept current, and candidates remain on the list for 6 months. If they are not called for an interview, within the 6 months, then they need to reapply for the position. If a position opens up in one of our libraries, we have 9 branches plus 3 departments at Central that do hiring, then a staffing request is submitted with the schedule of hours that the candidate needs to work. Candidates are chosen for interviews according to whether they have indicated on their application that they are available to work the needed hours, and according to their score from the test. The highest ranked are picked first. Interviews are then set up, and if a candidate is selected, they still have to pass a physical examination with the city of Pasadena which includes a drug test. I feel that this process is way too long for this entry level position. It takes us an average of 2 months to fill a position. So, I would say that applicants should be warned that it is a lengthy process, but if they really want to work for the library, it can be worth the wait. I hope this answers your question. Please feel free to contact me again if this is not clear, or you have other questions. Yes, you may use me as a contact for the students. My phone number is 626-744-4064.
Mary Carter
Librarian II
Pasadena Public Library
285 E. Walnut St.
Pasadena, CA 91101
What is a certificate program and how does it differ from an Associate in Arts or Associate in Science degree?
A certificate program is one that is designed to prepare vocational students for employment without the additional requirement of an Associate in Arts (AA) or Associate in Science (AS) degree. Requirements of each certificate have been determined by the faculty offering the program with the help of their advisory committees. In order to qualify for a certificate, a student must complete all courses listed in the certificate, with a grade of "C" or better. No more than 30 percent of the courses required for the certificate may be fulfilled with parallel courses completed at other accredited institutions. Units earned in obtaining a certificate may be applied toward the 60 units required for an Associate degree. Students with a Library Technology (LT) certificate normally achieve an AS degree.
With this certificate, will I be more likely to be hired as a library technician compared to someone who has not earned the certificate?
This program was revived due to the demand of local library employers who strongly encouraged us to provide training for local library technicians. Employers are always seeking well-qualified employees. The completion of the Library Technology Certificate is one way to verify your education and qualifications for a library position. Employers regularly send job announcements or contact us when they have job openings because they are familiar with the rigor of our program. In Spring 1999, the PCC Library conducted an employer survey as part of the program preparation, and found the following results that support the need for this certificate:
* 84% of libraries surveyed indicated that there was not a sufficient pool of qualified library technicians in the community
* 80% preferred to hire technicians with coursework
* 92% felt there was a need for this program
Other evidence: In 2002, Cal State LA recently waived two years of experience (in the employment application) if a technician held a certificate. On January 8, 2002, the new Federal Elementary and Secondary Education Act (ESEA) became effective which stipulated that all paraprofessionals who assist in classroom instruction and are hired by schools receiving Title I funds after the enactment of the law must complete two years of higher education study, or obtain an associate’s or higher degree. This has had an impact already on the Los Angeles Unified School District.
A well-prepared student with the education and occupational work experience (such as a Field practice) has the necessary background to begin working in libraries and information centers. We designed this program in accordance with the Criteria for programs to prepare library technical assistants
Will this program help me find employment in a library besides public and academic libraries? What library opportunities exist for library techs outside of public and academic libraries?
Other major employers of Library Technicians are special and school libraries. Special libraries are found in corporate, academic and government settings (such as law firms, medical libraries, corporate libraries, etc.). School libraries are major employers of library technicians since many of them do not have the funding to add Masters degree level librarians to their faculty.
Where and how do I apply for the Library Technology Program?
There is no formal application process for the program. Go to Steps to Register and enroll in one of our classes.
http://www.pasadena.edu/starthere/
How much does the Library Technology Program cost?
Fees and tuition costs listed below are subject to change by State law or at the discretion of the college. See the current fees on our website.
http://www.pasadena.edu/admissions/fees/
What technology skills are needed?
See the information online below. (pdf)
http://www.cla-net.org/included/docs/tech_core_competencies.pdf
How long does it take to complete the Library Technology Certificate Program?
It is possible to complete this program within one calendar year. Since most program students are working, generally, it takes students a little longer to complete all the courses required for the certificate. Some courses are offered only once a year. It is important to plan ahead and not miss taking one of the classes that won't be offered again until the following Fall or Spring.
How often are Library Technology Program courses offered?
Some courses are offered every semester, especially those that have high enrollment, like Lib 1, 10A and 10B. Other classes are offered once a year. Generally, Library 101, 102 and 104 are offered every Fall; 103 and 105A are offered every Spring. It is important to plan your course of study carefully if you wish to complete the program within one year. Contact the Program Coordinator Joanne Kim (585-7837) or Mary Ann Laun, Library Director (585-7833) to plan your program.
Do classes have to be taken in any specific order? What is required?
We recommend a preferred sequence but in is not a requirement. Students may enroll and begin the Library Technology Certificate Program any semester. There are 7 required courses with one additional required computer class.
We strongly recommend that you take BIT 25 or CIS 1 and also LIB 1A and LIB 10 before enrolling in the Tech.
http://www.pasadena.edu/shatford/libtech/program.cfm
What is the maximum number of courses I can take per semester?
The limitation on units is set by the college at 19. Students who wish to take
more than 19 units may apply to the Petitions Committee through the academic
counselor.
Do I need library experience before enrolling in the Program?
You do not need experience to join the program. However, students who work or have worked in libraries may have an easier time because they start with a better understanding of library policies, procedures, and terminology.
Are all the classes held at PCC?
Currently, all of the classes are given at PCC in the Shatford Library (LL building). Classes are held in the Orientation Room (third floor) and/or in the computer labs on the first floor.
What is being offered next semester?
See Library courses web page.
http://www.pasadenae.du/library/librarycourses.cfm
What is involved in doing a “Field Practice” (Lib 106)?
Library 106 is our Field Practice (1 unit). This class provides “Supervised work experience in approved library information centers.” Prerequisite(s): LIB 101 and LIB 104. Maintain enrollment in at least 7 units including field practice.
Minimum of 5 hours of field practice each week. Credit/no credit grading. Note: During summer sessions, students must enroll in one other class in addition to the Field study. Minimum: 15 hours per week.
Total commitment: 90 hours minimum is required for academic credit.
The field experience may include (but is not limited to) such experiences as:
* Process library and media materials for public use.
* Perform simple mending of library/media materials.
* Catalog simple library materials utilizing online bibliographic utilities.
* Compile statistical reports and write work procedures.
* Retrieve information from basic reference materials.
* Evaluate reference questions for appropriate responses.
* Verify bibliographic information and perform other searches for acquisitions.
General Guidelines:
1. It is up to the student to identify the library in which the field practice will be performed. It is preferred that a field practice be done in a library other than the one in which a person is currently employed. If it is the same library, duties must be delineated that are significantly different from current job responsibilities.
2. A one page proposal shall be submitted to the Division Dean (Mary Ann Laun) which will include the following:
* Name of the library.
* Name of the librarian who will be supervising you. The proposal shall also be signed by the supervising librarian.
* A list of learning objectives you intend to achieve by the field practice experience.
* Description of the duties to be performed.
* A brief description of the techniques to be followed to determine whether the learning objectives have been achieved.
3. A follow-up evaluation will be provided to the Field Practice Supervisor.
What is involved in doing a “Library Independent Study” (Library 20)
Under the independent study program, the student may pursue topics or problems of special interest beyond the scope of a regular course under the supervision of a faculty advisor. The work is of a research or creative nature, and normally culminates in a paper, production or comprehensive examination. Regular progress meetings and reports are required throughout the semester. Completion of the project is required before credit may be received. Before registering, the student must get the plan approved by the instructor who will be supervising independent study and by the division dean. -- College Catalog
The class I want is closed for enrollment? What shall I do?
Often students enroll in a class and then (for a variety of reasons) do not show up. If this happens, then room in the class becomes available. Show up at the first class session and inquire if there is room! You can also contact the instructor ahead of time and discuss the possibilities of an override. We try to accommodate students who are very serious about obtaining their educational goals.
Do you offer weekend and/or night classes (as well as instructor office hours) throughout the academic year?
Most of our classes are held in block time periods (3 units = once a week for 3 hours). Since most people in our program work in the daytime, classes are held in the evenings. The Reference class (Lib 102) is held on Saturday afternoon when the library is closed to the public.
What is the expectation for homework?
The college recommends 2 hours of outside study for each class hour. So if you take a 3 unit class, be prepared to study 6 hours a week outside of class.
If I get a D (grade) in a course, will I still get course credit?
D = Passing But Less Than Satisfactory (1 GPA credit). It is a “SUBSTANDARD GRADE indicating the MEETING OF MINIMUM REQUIREMENTS ONLY earned as a result of low examination scores; generally inaccurate, incomplete or late assignments, inadequate grasp of abstract ideas; barely
acceptable mastery of pertinent skills; insufficient evidence of ability to make advisable the enrollment in sequential courses. A grade of "D" would indicate the student is not likely to be successful in a higher level course and would not meet prerequisite requirements.” For more information, go to the course catalog.
Students can repeat the class for a better grade then the previous "D" will be replace. Tutoring can be arranged through Career and Technical Education (D300), (626) 585-7056.
I am disabled. Can the courses be designed to fit my needs?
Pasadena City College has a demonstrated commitment to support the needs of students who need accommodations or learn in a variety of ways. The Disabled Students Programs and Services office will assist you in obtaining the resources you need to be successful in your courses. The Library's Assistive Technologies Room is also available to you once you have been trained to use the equipment in the High Tech Center.
http://www.pasadena.edu/studentservices/dsps/
Can I get exemptions for my college/university courses?
If you have successfully completed library technician courses in the last few years at another college, you can usually transfer your credits to PCC’s Library Technician Program.
You may need to provide an official transcript and may be required to supply course descriptions and/or outlines. If you have successfully completed courses at the college or university level, you may be eligible for exemption from the two general education courses required.
If you have successfully completed credit (graded) Windows, word-processing or spreadsheet courses at an accredited institution (college or university), you may be eligible for exemption from these requirements. An official transcript and course outlines are required. Are the courses I took at another community college’s library tech program transferable to the one offered at PCC?
Can I do an internship for course credit?
Library 106 is our Field Practice (1 unit). This class provides “Supervised work experience in approved library information centers.”
Prerequisite(s): LIB 101 and LIB 104.
Maintain enrollment in at least 7 units including field practice.
Minimum of 5 hours of field practice each week.
Credit/no credit grading. Note: During summer sessions, students must enroll in one other class in addition to the Field study. Minimum: 15 hours per week.
Total commitment: 90 hours minimum is required for academic credit.
See What is involved in doing a "Field Practice" (Library 106)?
Is there a library tech test I can take in order to skip the core classes?
No, but one can challenge the class and request a waiver.
Prerequisites may be cleared in Advising, L-103D, or by mailing or faxing in the Prerequisite Clearance cover sheet with appropriate documentation attached.
If you believe you have the skills or ability to succeed in the course because of personal or work experience, you MUST file a Prerequisite Challenge Form in Advising, L-103D. Please see the Challenge Form itself for more specific information.
http://www.pasadena.edu/studentServices/counseling/advise.cfm
Do I need to write a thesis or equivalent at the conclusion of the program?
No thesis or project is required in the certificate program. These are usually required at the Master’s degree level. But each course requires some reports or projects.
Can any of these course credits be transferred to a Library Science graduate program?
Since the graduate programs are after the Bachelor’s degree is awarded, no lower division or certificate courses apply toward the master’s degree. However, the experiences in this program will aid you in your understanding and mastery of
the skills at the graduate level.
What other community colleges offer this program?
In Los Angeles County: Citrus College and the College of the Canyons are the only other community colleges in Los Angeles County that offers a library technology program. In Orange County, Santa Ana College (in Rancho Santiago District in Orange County) and Mira Costa offers a program for those who live in that area. College of the Canyons in Valencia offers a program for students that live in the Santa Clarita Valley area. For more information, go to:
http://colt.ucr.edu/ltprograms.html
Are the courses I take here transferable to other community colleges offering a similar program?
Possibly, however, the community college you are transferring to would have to evaluate our course description, outlines, and objectives and the units completed.
Can I take any of the credits at another institution?
Provided you get approval in advance, you can take courses at other institutions and apply them to the PCC certificate. The courses taken elsewhere must be credit (graded) courses equivalent in hours to the courses we require. Note that course outlines must be submitted to the Program Manager for approval before you take courses elsewhere.
What is the student/instructor ratio in the program?
Core classes have 25-30 students so the ratio would be 25/1.
Who are the Library and Information Technology Instructors? Are they librarians?
The program instructors are highly qualified librarians who are teaching courses that are their specialties and for which they have a great deal of expertise and experience. They are hired by PCC and many have been teaching in the Program for a number of years. They also work in various types of libraries and therefore provide a well-rounded program of instruction.
Who can I contact for more information?
Krista Goguen is the coordinator of this program. Call at (626) 585-7832 or send email to : kfgoguen@pasadena.edu.
If she cannot be reached, call Mary Ann Laun, Library Director, at (626) 585-7833 or maluan@pasadena.edu.

