Counseling

Online Counseling Request

Before you submit a request

We ask that you look at our FAQ's before using this service as you may find your answer there.

What is Online Counseling?

This service allows PCC students or prospective students with a resource to ask general questions that pertain to reaching their educational goal at Pasadena City College. Keep in mind that not all questions can be answered in full via this on-line service. Questions requiring a lengthy response, evaluation of transcripts or questions deemed of a sensitive nature may require an appointment with a counselor on campus.

Since college requirements and policies are subject to change, all replies are to be used as advisory and informational only and will not constitute an official determination by PCC. Please be aware that because of the nature of the Internet and email technology, there can be no assurance of confidentiality when using this on-line service.

All on-line messages will be reviewed and transmitted to the qualified counselor ready to best answer your question. Responses will be handled in a timely manner based on the counselor availability (generally within 4 business days). Information provided by counselors is subject to the limitations of current and available material. Please read the following before using this service.

On-line Counseling is appropriate for 1-2 questions such as:

clarification of college procedures and policies
general certificate, degree and transfer requirements
course prerequisite information
course offerings and majors available
referrals to other programs/services
transferability of PCC courses

On-line Counseling is NOT appropriate for:

personal or crisis counseling
career counseling
transcript evaluations
transferability of courses from other colleges
placement test results or recommendations

Appointments cannot be made through Online Counseling.

To contact a specific counselor, please email them directly by accessing www.pasadena.edu/directory/

Remember: There is no assurance of confidentiality when using this online counseling service due to the nature of the Internet and email technology.