Pasadena City College, Home of the PCC Lancers

Student Health Services

Confidentiality and Privacy Policy

Confidentiality Statement

Students have a right to privacy in Student Health Services. Protected Health Information (PHI) is confidential and is not part of your academic record. No one on campus has a right to see your PHI or have the knowledge that you are receiving treatment without your written permission. There are legal exceptions to our practices in maintaining confidentiality, which can be viewed under our Notice of Privacy Practices. Aside from these exceptions, only Student Health Center staff may have access to your health related information.

If you have any questions regarding our confidentiality practices, please direct them to the privacy officer, Jo Buczko, Coordinator, through email at

Notice of Privacy Practices

The Student Health Center is a confidential clinic and the privacy of each student’s Protected Health Information (PHI) is maintained. With the exception of Student Health Center staff, and specifically for noted exceptions, PHI is not accessible to anyone without your written permission.

The law allows the Student Health Center to use or disclose health information for treatment, payment, health care operations, notification/communication with family (in emergency circumstances), and health oversight activities. (A paper copy of a full explanation is available upon request).

Explanation of Specific Exceptions:

The law allows us to use or disclose PHI without written authorization for the following purposes:

  1. Required by law:
  2. The law requires us to report abuse, neglect or domestic violence, respond to judicial or administrative proceedings (e.g. subpoenas), or to law enforcement officers (e.g. court orders).

  3. Public health:
  4. On occasion, the law requires us to report a student’s health information to public health authorities for reasons related to: preventing or controlling disease, injury or disability: reporting abuse or neglect; reporting problems with products and reactions to medications to the Food and Drug Administration; and reporting disease or infection exposure.

  5. Worker’s Compensation:
  6. We may disclose health information as necessary to comply with worker’s compensation laws. In the case of employees, we report work related injuries to the district business office.

Student Rights:

  1. Right to Request Special Privacy Protections:
  2. You have the right to request restrictions on certain uses and disclosures of your health information. We reserve the right to accept or reject these requests, and will notify you about our decision.

  3. Right to Request Confidential Communications:
  4. You have the right to request your health information in a specific way or at a specific location. (You may want us to call and leave messages on your cell phone only.) We will comply with reasonable requests submitted in writing.

  5. Right to Inspect and Copy:
  6. You have the right to inspect or copy your health information. The health center may charge you a normal duplicating fee. Your health record is destroyed 7 or 10 years after your last visit here. (Records containing immunizations are saved 10 years.) There may be limited circumstances for which we would deny your request for access, and this decision will be discussed with you at the time of your request.

  7. Right to Amend or Supplement:
  8. You have right to amend health information that you believe to be incorrect or incomplete. We reserve the right to deny your request. At your request for amendment, we will review the amendment process.

  9. Right to Accounting of Disclosures:
  10. You have the right to receive an accounting of certain types of disclosures for the PHI we have made.

  11. Right to Paper Copy of Notice of Privacy Practices:
  12. You have the right to a paper copy of the Notice of Privacy Practices.


If you are concerned that the Student Health Center has violated your privacy rights, or if you disagree with a decision made about access to your records, you may contact our privacy officer Jo Buczko, Coordinator (or her appointed designee). You may also send a written complaint to the Secretary of Health and Human Services.


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