Pasadena City College, Home of the PCC Lancers

Counseling Process

Starting Monday, January 6, 2014, Counseling will start a new appointment process to increase access.  Historically, it's been first come, first serve but students were in line early and not all obtained an appointment.  Front desk staff did their best to help.  Now, Counselors will help students and assist by answering critical questions and schedule a follow up appointment if needed.  No student will be turned away without service. 

The 3 step process to see a counselor:

1.  Enter PCC ID# at the Counseling checkin computer in L building hallway.

2.  Student takes a seat and waits to be called.

3.  Student will be assisted by a counselor (Student must provide photo ID for questions pertaining to student records.  Counselor helps at window, if the counselor determines the student needs more time, counselor will give the student a referral for appointment).

Counseling Hours: 

  8:00am to 6:30pm     Monday to Thursday (office closes at 7:00pm)

  8:00am to 4:00pm     Friday  (office closes at 4:30pm)

We are closed on weekends and holidays.  For holiday dates, please see our academic calendar at

Counseling will be closed for the holidays beginning Tuesday, December 23, 2014 at 2:30pm and will return Friday, January 2, 2015 at 8:00am.

All students will be assisted after check-in.

Counseling assists 28,000 students per year.  Our goal is to continue to increase this number.

Counseling Appointments

You must apply and be accepted at PCC to see a counselor. We offer counseling as walk-ins and 30-minute appointments (when needed). Some sessions are offered in a group format in order to efficiently meet the needs of all students.

New Students:

New students who have never attended college need to attend a new student group counseling session approximately two (2) weeks prior to your registration date.  Group counseling appointments can be made at any time.  Go to L-104 with your Assessment test results and Picture ID (CA ID, Driver's License, High School ID, etc.) to make a new student group counseling appointment.


*New students who have attended college and taken an English and Math class do not need to assess again.  Instead, bring copies of previous college transcripts (official or unofficial) to counseling (L building).  Please see below to learn about the counseling process.  

Continuing Students:

Beginning Monday, January 6, 2014, we will be changing our appointment system to increase access to Counseling.  Students will no longer need to come at 8:00am to see a counselor.  Instead, students can come throughout the day for assistance.