DEFINITION

Under direction of the Supervisor, Payroll performs complex benefit coordination duties requiring a high degree of independent judgment; use good human-relations and problem-solving skills in the application of established benefit and related procedures; exercise responsibility for the accurate and timely processing of benefit coordination matters; and perform related work as required.

EXAMPLES OF DUTIES:

1. Prepare and maintain records relating to employee insurance; collect all consent items relating to personnel actions for covered employees; audit and reconcile insurance billings to county office Human Resource System and District finance system; prepare accounting breakdown; prepare warrant requests for insurance providers; maintain benefit tables in Human Resource System; maintain benefits records in carrier’s systems.
2. Answer questions, explain rules and regulations relating to fringe benefits; assist employees in filling out enrollment/selection forms; prepare letters and memorandums as required.  Provide benefits counseling.
3. Reconcile benefits accounts and funds.
4. Develop and maintain alpha, chronological, and tickler files for retirees to inform them of termination of benefits and rights/options at age 65, or other age specific dates.
5. Develop and maintain files for COBRA enrollees for follow up and timely notifications.  Inform dependents of COBRA/AB528 enrollees of their rights.
6. Coordinate open enrollment and Benefits Fair; lead benefits workshops.
7. File disability insurance claims.  File life insurance claims. Provide information to beneficiaries/ claimants.
8. Inform employees eligible for disability benefits about District-paid insurance plans and the procedure for filing for disability income protection.
9. Provide information to employees regarding insurance after retirement, separation, leave of absence, and COBRA/AB528.
10. Mail membership cards, certificates, labels, etc., to plan members, as necessary.
11. Maintain a supply of certificates and forms, as needed; update forms and procedures as needed.
12. Provide information to employees in person, by telephone, and/or in writing as necessary.
13. At the request of a supervisor, perform a variety of unscheduled duties formally and traditionally performed by a Benefits Technician.

MINIMUM QUALIFICATIONS

Education and Experience:  Any combination equivalent to graduation from high school or the equivalent and five years of increasingly responsible employee benefits management.

Knowledge and Abilities:  Knowledge of community college benefits. Ability to understand and follow oral and written directions; troubleshoot and resolve employee benefits coverage; work cooperatively with others; work in a multiethnic environment; use standard office equipment; prepare spreadsheets; develop benefit workshop curriculum and lead workshops.

OTHER REQUIREMENTS:  Possession of strong oral and written English communication skills. Possession of keyboarding skills. 

DESIRABLE QUALIFICATIONS:

• Benefits certification a plus.
• Accounting background.

PHYSICAL ABILITIES

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment.

Probationary Period:  One year.

Pasadena City College
1570 East Colorado Boulevard, Pasadena, CA 91106
(626) 585-7361 direct ⋅ (626) 525-7924 fax