March 2014





Under the direction of a supervisor, Educational Advisors provide student services that support departments within Student Affairs designed to enhance student success. 


Receives general direction from a director or other appropriately designated management classification.  Will not act in the capacity of a supervisor but may be required to provide lead direction to other staff.


  • Under the direction of a supervisor, provides services in support of students enrolling in college, retaining students pursuing educational goals and helping students complete educational, career or program/department goals. 
  • Understand and relay general information regarding policies and procedures in individual or group format to staff and students.    
  • Assist students in navigating processes including completing appropriate paperwork such as petitions, forms, requests, and college and financial aid applications.
  • Conduct group presentations to various audiences including prospective students, students, parents, community members, faculty and staff regarding services related to the goals of the college/department/program.
  • Organizes events related to departmental goals and student needs.
  • Prepares reports as needed.   
  • Serves as a liaison between entities critical to the success of the department such as college and high school, college and community organization, department to department, etc. 
  • Communicate information in oral, written and electronic format in a clear manner. 
  • Collects information from prospective students/students as needed. 
  • Maintains data for reporting purposes and submits reports as required by department/program.  
  • Performs outreach, recruitment and selection of students in accordance with department/program selection criteria, as necessary per grant/program requirements.
  • Provides academic, career and personal advisement to participants, as necessary per grant/program requirements.
  • Monitors student involvement and progress, as necessary per grant/program requirements.
  • Supports all activities related to summer program activities, as necessary per grant/program requirements.
  • Reviews paperwork for accuracy as directed by a supervisor.   
  • Performs general clerical duties as assigned; answer phone, check messages, and retrieve FAX messages.
  • Performs other assigned duties which do not require professional competencies or which are assigned.


  • College admissions requirements, certification and transfer
  • College career patterns and typical courses and majors for common occupations;
  • College courses, prerequisites and general education requirements for local, out of state, and foreign colleges;
  • Career and Technical Programs;
  • Student Success Act; and
  • Research techniques


  • Analyze a variety of factors related to comparability of coursework;
  • Work with committees;
  • Plan and present workshops and/or conferences;
  • Work in a multi-cultural environment;
  • Work independently with little direction;
  • Establish and maintain cooperative and effective working relationships with others;
  • Read, interpret, apply, and explain rules, regulations, policies and procedures; and
  • Communicate effectively both orally and in writing.


Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

  • Bachelor’s degree of its equivalent from an accredited college or university, AND
  • Two years of experience working with students in an educational setting


  • Knowledge of college career patterns and typical courses and majors for common occupations;
  • Knowledge of college courses and prerequisites;
  • Knowledge of research techniques;
  • Course work in psychology, counseling or guidance;
  • Experience working with high school age youth, student athletes, low-income, and/or disadvantaged youth;
  • Having overcome disadvantages like those of the program/department target population;
  • Experience working in a California community college; and
  • Experience in making group presentations.


Possession of, or ability to obtain, a valid California Driver’s license by the time of appointment


Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone.  This is primarily a sedentary office classification although standing and walking between work areas may be required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.


Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.   

Probationary Period:  One year

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Pasadena City College
1570 East Colorado Boulevard, Pasadena, CA 91106
(626) 585-7361 direct ⋅ (626) 525-7924 fax