DEFINITION

Under general supervision, perform specialized clerical and technical functions in support of District wide schedule development of credit and non-credit classes; maintain scheduling, facilities and instructor database; and perform related work as required.

EXAMPLES OF DUTIES

Maintains calendar and timelines for development of class schedule of credit and non-credit classes; collects data from Instructional Divisions; inputs courses and room assignment information into database/
Performs revisions, updates and maintains data in the Banner information system.
Serves as a technical resource to faculty, administrators and classified staff regarding scheduling developments course information including schedule templates, instructor loads, and room assignments, answers questions and troubleshoots problems;
Receives Schedule of Classes changes and updates the database, as required; tracks changes to schedule listings and updates room assignments;
Requests and distributes computer-generated reports to the appropriate district personnel;
Ensures Schedule of Classes is consistent with Catalog records;
Consults with Instructional Divisions to ensure all faculty (contract and adjunct) have appropriate workloads
Works with Human Resources and Instructional Divisions to verify that all faculty are properly coded in the information system.
Monitors scheduling of academic events utilizing event scheduling databases;
Works with Facilities to ensure room data is current and accurate; and,
Other duties as assigned.

MINIMUM QUALIFICATIONS

Education and Experience: Any combination equivalent to graduation from high school and three years of increasingly responsible clerical work involving data entry and contact with multi-level staff, public or students.

Knowledge and Abilities:

Knowledge of:

Modern office practices, procedures, equipment and software applications;
Customer service principles and techniques;
Effective oral and written communication skills;
Relevant laws, rules, policies and procedures;
Document preparation and revision;
Diversity and the value of a multi-cultural environment;.and,
Information system processes and procedures.

Ability to:

Learn rules, regulations, laws and policies governing the community college district;
Prepare, edit, and maintain a variety of informational material, reports, documents and course catalogues;
Set priorities and manage time for optimal productivity;
Work in a multiethnic environment;
Establish and maintain effective working;
Use sound judgment to reach reasonable conclusions;
Accurately compile and verify data;
Utilize a computer to input data, maintain automated records and generate computerized reports;
Communicate effectively, both orally and in writing; and,
Answer telephones and courteously greet stakeholders;

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

ENVIRONMENTAL ELEMENTS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

PROBATIONARY PERIOD: One year

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Pasadena City College
1570 East Colorado Boulevard, Pasadena, CA 91106
(626) 585-7361 direct ⋅ (626) 525-7924 fax