BASIC FUNCTION:

Under the direction of a designated supervisor, manager or Director, incumbents assigned to this classification ensure the secure operation of the in-house computer systems, servers, and network connections. This includes checking server and firewall logs, scrutinizing network traffic, establishing and updating virus scans, and troubleshooting. The incumbent will also analyze and resolve security breaches and vulnerability issues in a timely and accurate fashion, and conduct user activity audits where required. Coordinate the management and provisioning of Banner INB accounts with area leads. Manage and maintain the security and provisioning of access to LancerPoint systems such as: ODS, Argos, TouchNet, and related ancillary and third party systems.

REPRESENTATIVE DUTIES: (Illustrative Only)

Acts as Project Manager on large-scale projects.
Evaluates new systems and products for security monitoring and response.
Assesses the need for security reconfigurations (minor or significant) and executes them as required.
Maintains current knowledge of emerging security alerts, issues, threats and trends.
Conducts research on emerging products, services, protocols, and standards in support of security enhancement and development efforts.
Builds and maintains tolls in order to proactively monitor and respond to emerging threats.
Deploys and maintains security systems and corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems and antivirus software.
Ensures connection security for local area networks, the Districts website and intranet, and email communications.
Designs, performs, and/or oversees penetration testing of all systems in order to identify system vulnerabilities.
Recommends, schedules and applies fixes, security patches, disaster recovery procedures, and any other measures required in order to address security breaches
Develops and implements enforcement policies, procedures and associated plans for system security administration and user system access based on industry-standard best practices.
Designs and implements disaster recovery plan for operating systems, databases, networks servers, and software applications.
Administers and maintains end user accounts, permissions, and access rights.
Ensures the security of databases and data transferred both internally and externally.
Designs, implements, and reports on security system and end user activity audits.
Monitors server logs, firewall logs, intrusion detection logs, and network traffic for unusual or suspicious activity. Interprets activity and makes recommendations for resolution.
Conducts professional development sessions with the internal “Abuse Group” to ensure alignment of goals and assists in the prevention of threats.
Participates in regular Technical Support meetings to ensure customer concerns are addressed
Performs other related duties as assigned.

KNOWLEDGE AND ABILITIES:

KNOWLEDGE of:

Design, development, and implementation of software systems, applications, and related products.
Systems planning, security principles, and general software management best practices.
Current software protocols, and Internet standards, including TCP/IP, HTML, AJAX, JavaScript, and XML.
Software troubleshooting experience.
Perl, Python, Bash, and PHP programming languages.
Network and PC operating systems, including Linus and IOS.
Testing, flowcharting, and data mapping tools and procedures.
Organization goals and objectives.
Data privacy practices and laws.

ABILITY TO:

Conduct research into security issues and products as required.
Analyze, conceptualize, and problem solve.
Understand the District’s goals and objectives.
Communicate effectively, both orally and in writing.
Apply strong interpersonal and consultative skills.
Prioritize and execute tasks in a high-pressure environment.
Work in a team-oriented, collaborative environment.
Respond to common inquiries or complaints from District staff, regulatory agencies, or members of the business community.
Present information to senior and executive management, public groups, and or board of trustees.
Organize effectively.

EDUCATION AND EXPERIENCE:

A typical manner in which to gain the requisite education and experience is through the completion of a four-year degree at a university in Computer Science, Information Technology, or a related field and five years of hands-on experience in consumer facing web applications.

Desirable Qualifications:

CISSP Certification.
Strong technical background, with a focus on Network Security.
Demonstrated experience with “Software as a Service.”
Demonstrated experience with broad hands-on knowledge of firewalls, intrusion detection systems, anti-virus software, data encryption, and other industry-standard techniques and practices.
Demonstrated experience with in-depth technical knowledge of network, PC, and platform operating systems.
Strong knowledge of TCP/IP and network administration/protocols, and standards.
Hands-on experience with devices such as hubs, switches, and routers.
Demonstrated knowledge of applicable practices and laws relating to data privacy and protections.

Licenses and Certifications:

Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment.

ENVIRONMENTAL ELEMENTS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

PROBATIONARY PERIOD: One year.

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Pasadena City College
1570 East Colorado Boulevard, Pasadena, CA 91106
(626) 585-7361 direct ⋅ (626) 525-7924 fax