DEFINITION

Under general supervision, to perform a variety of testing service duties of above average difficulty which require learning specific policies and practices and selecting which procedures to use for specific cases; may be required to type with accuracy and speed; and to do related work as required.

EXAMPLES OF DUTIES

1. Establishes priorities and performs all office tasks and services related to a testing office or function.
2. Keeps records of information or of testing transactions, files and retrieves.
3. Gives information orally and in writing; interprets policies and procedures.
4. Responsible for the technical processing of official testing records and for test security.
5. Compiles data from a variety of standardized sources and makes lists, reports or tabulations.
6. Checks data for completeness and for compliance with criteria.
7. Operates office equipment such as test scoring scanners, computer terminals and telephones.
8. May supervise clerical and student assistants or help them follow policies and procedures.
9. At the request of a supervisor, shall perform a variety of unscheduled duties normally and traditionally performed by a Testing Services Assistant.

MINIMUM QUALIFICATIONS

Education and Experience:  Any combination equivalent to graduation from high school and two years of general clerical experience.  No specific typing skill requirement has been established for the class with the exception of a minimum of 50 wpm; although evaluations of skill may be necessary to make assignments to jobs that require both speed or accuracy.

Knowledge and Abilities:  Knowledge of office methods and procedures; ability to learn to follow a variety of procedures; ability to type with accuracy and to produce letters and small reports with reasonable speed; ability to learn to operate office machines; ability to communicate orally and in writing; ability to spell and use good English grammar; ability to keep information and materials confidential; ability to work effectively with others; ability to type with accuracy and speed.

PHYSICAL ABILITIES

Seeing to inspect written documents, communicate with District staff, sitting for extended periods of time, bending, kneeling and reaching to retrieve and file records, and dexterity of hands and fingers to operate a keyboard and other office equipment.

Probationary Period:  One year.

Pasadena City College
1570 East Colorado Boulevard, Pasadena, CA 91106
(626) 585-7361 direct ⋅ (626) 525-7924 fax