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The Student Services Division at Pasadena City College supports the learning and development of all PCC students through educational, cultural, and social programs, services and opportunities.

Areas of Students Services

admissions and records

Arlene Reed
Director

The Admissions and Records Office processes applications, graduation petitions, handles registration, and provides special services for veterans and foreign students.

Counseling & Student Success

Armando Duran
Dean

Provides developmental advising which includes life, career, and education planning, strategies to address academic difficulties, programs to develop student success skills, preparation for university transfer, and workforce preparedness.

empowerment programs

The PCC empowerment programs are designed to provide support services to historically underrepresented groups.

EOP&S, Care, and Foster Youth

Niki Dixon Harrison
Director

Provides services and support to encourage the enrollment and retention of Foster Youth and of students who are economically and educationally disadvantaged.

Financial Aid

Manuel Cerda
Director

Works with students to remove financial barriers and make sure all students can afford college. Our office assists students with applying to scholarships, grants and loans in order to meet students’ education expenses.

international students services

Oliva Loo
Director

Supports International Students with registration, transfer, general education requirements, personal and financial planning, cross-cultural issues, immigration rules, and regulations, as well as community programs and resources. 

First Year Experience

Dr. Brock Klein
Associate Dean

PCC’s First Year Experience (FYE) is designed to help new-to-college students, former dual enrollment students, and students with fewer than 20 college credits transition smoothly to college and succeed academically.

Safe Zones at PCC

The PCC Safe Zone training identifies, educates, and supports Allies.

Special services

Ketmani Kouanchao, Ed. D.
Associate Dean of Special Services

Additional support services and resources to ensure that all students have equal access to academic programs and student life activities.

Student Equity

Dr. Michaela J.L. Mares-Tamayo
Director

The mission of student equity project is supported by the PCC Educational Master Plan with the goal of achieving student equity.

student life

Rebecca Cobb
Dean

The Office of Student Life offers a wide variety of activities, programs, and services to assist students in achieving a balanced educational experience.

transfer & outreach

Tameka Alexander
Director

The Transfer Center provides advisement, resources, and workshops to support students in their transfer to a four-year university. The Outreach Office provides outreach services to high schools within the local area

Welcome Center & Lancer ID

Denise Carter
Director

The Welcome Center helps future students complete the Enrollment process; fill out the necessary forms and get you started off on the right foot at PCC.