Topline: Classified Professional Development Survey

Background

The Office of Institutional Effectiveness collaborated with the Office of Professional Development to survey classified staff about their experience with professional development. All classified staff received a survey through email, yielding a 30.47% response rate. Most respondents did not want to identify the division they worked in (21.05%) and/or were from Business and Administrative Services (18.07%).

Results

Results from the survey will guide and improve future professional development activities. The survey provided insight on professional development needs and interest, logistics (platform, time, day, etc.) and experiences at PCC. Classified staff had an opportunity to express additional needs, ideas or comments related to professional development.

Professional Development Needs and Interests

The top 3-5 items selected within each category are listed below.

Professional Development Needs/Interests Related to Working at PCC % of respondents
Managing conflict 11.93%
Union contracts 11.65%
Customer care/service (listening, empathizing, using positive language, adapting, etc.) 10.80%
Purchasing/fiscal processes 9.38%
Evaluating programs and/or service areas 9.09%
Professional Development Needs/Interests Related to Diversity, Equity and Inclusion % of respondents
Culturally-responsive/affirming practices 17.80%
Safe Zones and/or other ally trainings 11.86%
Trauma-informed Practices 11.86%
Professional Development Needs/Interests Related to Other Aspects Supporting Student Success % of respondents
Career communities and career exploration 23.76%
Completion and transfer 19.80%
First year experience 17.82%
Professional Development Needs/Interests Related to General Technologies % of respondents
Accessibility of documents, forms, web sites, Canvas pages, etc. 28.77%
Audio/video editing and closed captioning 16.04%
Social media for work purposes 15.57%
Professional Development Needs/Interests Related to Specific Software Applications used for Academic and/or Administrative Tasks % of respondents
Banner (requisitions, budget tracking, etc.) 13.41%
Adobe Acrobat (DocuSign) 10.61%
Chrome River 10.06%
Microsoft Office 365 (Word, Excel, Outlook, and PowerPoint) 8.38%
25Live 7.82%
Professional Development Needs/Interests Related to Career Advancement % of respondents
Leadership development 18.75%
Budget management 14.73%
Grant writing 12.95%
Professional Development Needs/Interests Related to Health & Safety % of respondents
Active shooter training 18.99%
First aid and CPR 16.46%
Personal wellness 16.03%
Professional Development Needs/Interests Related to Retirement and Financial Planning % of respondents
CalSTRS/CalPRS benefits & rights 39.75%
Retirement planning 25.47%
Financial planning 17.39%
Healthcare after retirement 17.39%

Logistics: Preferred Platform and Time/Day

Preferred Professional Development Platforms % of responses
In-person workshop, one or two hours 56.14%
Online asynchronous (i.e., self-paced) 37.93%
Online synchronous (i.e., guided and with a defined timeline for all participants) 34.48%
Preferred Times for Professional Development Activities % of responses
Friday morning (8am-12pm) 48.33%
Monday-Thursday morning (7am-12pm) 47.17%
Monday-Thursday early afternoon (12pm-3pm) 35.21%
Saturday morning (8am-12pm) 20.00%

Participation and Experience with Professional Development

Reasons for not participating in professional development activities % of responses
Manager did not support my participation 66.67%
Dates/times conflicted with my schedule 49.06%
Coverage was needed and not available 44.19%
Statements Strongly Agree Agree Disagree Strongly Disagree
I am interested in participating in professional development. 37.65% 51.76% 5.88% 4.71%
I believe professional development can help me improve my professional practice. 42.35% 48.24% 3.53% 5.88%
I am satisfied with the professional development offerings at PCC. 8.33% 54.76% 25.00% 11.90%
Professional development offerings at PCC help me explore new ways to promote equity in my practice. 14.29% 58.33% 17.86% 9.52%
I am comfortable discussing race-related topics with my colleagues. 20.00% 57.65% 15.29% 7.06%
I am interested in facilitating professional development activities at PCC. 5.00% 28.75% 46.25% 20.00%