You can get off-campus access to Library subscription databases if you are a currently enrolled PCC Student or a PCC Staff or Faculty member. Public Patrons can only access these databases from stations located inside the library building.


Students

Log in to the databases using your LancerPoint Username and Password. Once logged in, you should be able to access all of our databases. See our troubleshooting tips if you have any trouble getting in!

Faculty and Staff

Log into library databases using the same Network ID and Password as your PCC computer and e-mail account. See our troubleshooting tips if you have any trouble getting in!

Public Patrons

Public Patrons can use our databases inside the library building by obtaining a guest pass at the Lab Desk on the Lower Level.


Troubleshooting

Use these frequently asked questions for information that may help you if you are experiencing problems accessing the online resources.

This is a known issue. When you get to the second login screen (the green one that says "Shatford Library" on it, just leave the user name and password empty. See this video demonstrating what to do. See if it lets you in at that point.

If it still doesn't work, try clearing your browser's cookies and cache, then restart your computer and try again. If you don't know how to clear your browser, links to instructions are below. Be sure to clear all, and not other options such as just the past hour. Don't skip restarting your computer after clearing your browser -- that sometimes makes the difference.

Clearing cookies and cache in...

Verify that you're using the right LancerPoint username and password. They are the same ones you use to access Canvas. Check on your username or reset your password.

Fill out an Off Campus Access Problem Report and someone will contact you to help resolve the problem within 24 hours (except weekends and holidays).